Cash delivery
Pay at door
High quality
Guaranteed
Free ship
700+ EGP
14-day return
Free pickup
BREATHABLE
HIGH QUALITY
WATER PROOF
PET FRIENDLY
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What is the return policy?
Customized Products:
- Once cutting or installation is completed, the order is considered final and non-refundable.
- Reason: The product is manufactured specifically according to the customer’s measurements and requirements, making it impossible to reuse materials.
- To ensure customer satisfaction, samples can be requested before confirming the order.
Ready-Made Products
- Return requests can be submitted via the Naguib Selim website or through the company’s call center.
- Customers must attach a copy of the shipping invoice and product photo.
- The product must be in its original condition and unused.
- Returns are processed through the shipping company, with shipping costs deducted from the refund amount.
- Refunds are issued after the product is returned to the company’s warehouse and passes quality inspection, within 3–5 business days.
What are refund methods?
- Online payments (card/e-wallet): refunded to the same payment method within 7–10 business days.
- Cash on delivery payments: refunded via e-wallet or bank transfer.
When will I get my order?
Ready-Made Products
Once order is submitted out team will work on it directly and it will be delivered within 3:5 days.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.